Fg111 Terms & Conditions — What You Need to Know Before You Play

1 General Terms & Conditions

Fg111 (hereinafter referred to as the "Platform" or "we") is an internationally licensed online gaming service provider. These Terms and Conditions ("Terms") apply to the fg111 website, mobile site, and all related services.

These Terms & Conditions were originally drafted in Bangla for the convenience of users in Bangladesh. However, the English version shall prevail for all legal interpretations.

• Fg111 reserves the right to update these Terms & Conditions at any time without prior notice.
• Updated terms take effect from the date they are published.
• Continued use of the platform will be treated as your acceptance of the updated terms.
• These Terms shall be interpreted in accordance with the laws of Bangladesh and applicable international law.

2 Account Registration

The following conditions must be met to open an account on fg111:

• Single Account Policy: Each person may operate only one account. If multiple accounts are detected for the same individual, both accounts will be terminated and deposited funds may be forfeited.
• Accurate Information: The name, address, mobile number, and all other details provided at registration must be truthful and accurate.
• Password Security: Keeping your account password confidential is your sole responsibility. fg111 accepts no liability for any consequences arising from sharing your password with others.
• Account Transfer Prohibited: Selling, transferring, or allowing others to use your account is strictly prohibited.

3 Age Verification & KYC

Fg111 provides services exclusively to individuals aged 18 and above. Participation by minors is strictly prohibited and is a firm policy we enforce without exception.

When KYC (Know Your Customer) Verification Is Required:

• When withdrawing ৳10,000 or more for the first time.
• Whenever fg111 deems identity verification necessary.
• When unusual activity is detected on your account.

Accepted ID Documents: National ID (NID), passport, or driving licence.

4 Deposit Terms

The following rules apply when depositing funds at fg111:

• Deposits must be made from an account registered in your own name. Third-party payments are not accepted.
• Deposits carry no additional charges — the full amount you deposit will be credited to your account.
• Fg111 reserves the right to reject and investigate any deposit identified as suspicious or fraudulent.
• Raising a chargeback or payment dispute will result in account suspension and may lead to legal action.

5 Withdrawal Policy

For withdrawals from fg111:

• Minimum Withdrawal: ৳500.
• Daily Limit: ৳1,00,000 for regular members; higher limits apply for VIP members.
• Processing Time: Usually completed within 5–30 minutes. In exceptional cases, it may take up to 24 hours.
• Withdrawal via same method: Withdrawals are generally processed via the same method used for the original deposit.
• Withdrawing Bonus Funds: Winnings from bonuses may only be withdrawn after meeting the applicable wagering requirements.
• KYC Incomplete: Large withdrawal requests may be delayed if KYC verification has not been completed.

6 Bonuses & Promotions

The following general terms apply to all bonus offers on fg111:

• Wagering Requirements: Bonus funds must be wagered a set number of times before withdrawal. Each offer carries its own wagering requirement (typically 10×–30×).
• Time Limit: Bonuses must generally be used within 7–30 days of being credited. Once the validity period expires, the bonus will be automatically cancelled.
• Game Restrictions: Some bonuses are restricted to specific games. Please refer to the game list stated in the offer details.
• Single Offer Policy: No offer may be claimed more than once by the same person, household, address, or device.
• Prohibited Abuse: If bonus abuse is suspected, fg111 will investigate and may void the bonus if necessary.

Individual promotions or special offers may carry additional terms, which will be stated alongside the relevant offer. fg111 reserves the right to modify, suspend, or cancel any bonus offer at any time.

7 Gaming Rules

The following rules must be observed when playing on fg111:

• Each game has its own rules and guidelines. Please read them before you start playing.
• In the event of a technical error or disconnection, the data recorded in fg111's system shall be considered final.
• Fg111 is not responsible for any bets lost due to internet connectivity issues.
• Fg111 reserves the right to reclaim any rewards issued in error.
• If you have a dispute regarding a game outcome, please contact support within 48 hours.

8 Prohibited Activities

The following activities are strictly prohibited on the fg111 platform:

• Creating or operating multiple accounts.
• Money laundering or transactions involving illegal funds.
• Fraudulent payments or chargebacks.
• Abusing or exploiting the bonus system.
• Hacking, introducing viruses, or injecting malicious code.
• Attempting to gain unauthorized access to another user's account.
• Exploiting any platform bug or vulnerability without reporting it.
• Professional team or syndicate betting that harms the platform.

If you engage in any of the prohibited activities listed above, fg111 may terminate your account, forfeit your funds, and pursue legal action without prior notice.

9 Limitation of Liability

Fg111 is not liable for:

• Game or transaction cancellations resulting from the user's internet connectivity issues.
• For any loss caused by issues with the user's own device or software.
• Delays or errors on the part of third-party payment providers.
• Loss of password or account credentials due to user negligence.
• The monetary value of accumulated points or bonuses is not guaranteed.

Fg111's total liability shall under no circumstances exceed the principal balance held in the user's account at the time of the dispute.

10 Privacy

Fg111 treats the protection of users' personal information as its highest priority. Details of what data we collect, how we use it, and how we keep it secure are outlined in our Privacy Policy page.

• We never sell personal information to third parties.
• Information may be disclosed to relevant authorities where required by law.
• You may opt out of marketing communications at any time.

11 Amendments & Termination

Fg111 reserves the right to amend these Terms & Conditions at any time. When changes are made:

• The updated date will be published on the website.
• For significant changes, you may be notified by email or SMS.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.

Users may request account closure at any time. However, if there are open bets or unfulfilled wagering requirements, the closure process may be delayed.

12 Contact & Complaints

For any questions or complaints regarding these terms or fg111's services:

• Email: support@fg111.ws
• Live Chat: Website chat button (24/7)
• Complaint Process: We aim to provide an initial response within 48 hours of receiving a complaint and a final resolution within 7 business days.