Data Protection Policy

Fg111 Privacy Policy — Your Data, Our Responsibility

Here you'll find a clear explanation of what information fg111 collects from you, why we use it, and how we keep it safe.

Last Updated: May 2026 Effective: 1 January 2026 Applicable: fg111.ws

Our Privacy Commitment

Steps fg111 Takes to Protect Your Data

Encrypted Storage

All your personal data is stored with 256-bit AES encryption. No third party can access your information.

Data Is Never Sold

Fg111 never sells your personal information to advertisers or any other company. Your data belongs to you alone.

Restricted Access

Only authorised personnel can access your data. Every access is logged and regularly audited.

Your Controls

You can request to view, correct, or delete your information at any time. We will respond promptly.

Regular Security Audits

Fg111's systems are regularly tested by independent third-party security experts. Any vulnerabilities identified are resolved immediately.

Immediate Breach Notification

In the event of a data breach, fg111 will notify affected users within 72 hours.

Why should you read this policy?

By using fg111, you agree to this Privacy Policy. You have the right to know how your information is used — please take a moment to read this carefully.


1 What Information We Collect

Fg111 collects two types of data — information you provide directly and information collected automatically as you use the platform.

Information You Provide Directly:

  • Registration Information: Full name, mobile number, email address, and date of birth.
  • Identity Verification Information (KYC): National ID number, passport number, selfie or ID document photo.
  • Financial Information: Payment method details (bKash/Nagad number, bank account information). We do not store full card numbers.
  • Contact Information: Messages and complaints submitted to support.

Automatically Collected Information:

  • IP address and device information (brand, model, operating system).
  • Browser type and version.
  • Page visit times, session duration, and navigation patterns.
  • Gaming history, bet amounts, and results.
  • Transaction history and balance changes.
What We Don't Collect

Fg111 never collects or stores full credit/debit card numbers, CVV codes, or banking passwords.


2 How We Collect Your Data

Fg111 collects information through several methods:

  • Direct Collection: Registration forms, KYC verification process, support communications, and surveys.
  • Automatically Collected: Cookies, local storage, and server logs.
  • Payment Processors: Verification of transactions made via bKash, Nagad, or bank transfer.
  • Technology Partners: Game session data from game providers (no personal information included).

We never collect your information by scraping public sources or purchasing third-party databases.


3 How We Use Your Data

Fg111 uses your information for the following purposes:

Data Type Purpose of Use Legal Basis
Registration DetailsAccount Creation & ManagementContract Performance
KYC InformationIdentity Verification & Fraud PreventionLegal Obligations
Financial InformationTransaction ProcessingContract Performance
Game HistoryResponsible Gaming MonitoringLegitimate Interest
Contact InformationSupport & NotificationsConsent
Device InformationSecurity & Fraud DetectionLegitimate Interest
Marketing Communications

We will only send you promotional emails or SMS with your consent. You can opt out at any time — either through your account settings or by contacting us at support@fg111.ws.


4 Data Sharing Policy

Fg111 does not sell your data to third parties. However, information may be shared in the following limited circumstances:

  • Payment Processors: Minimum necessary information is shared with bKash, Nagad, and banks to verify transactions.
  • Game Providers: Information required to manage game sessions. No personal identity is shared.
  • Security Services: For fraud detection and cybersecurity purposes.
  • Legal Authority: Where required by a court order or valid legal process.
  • Business Succession: In the event of a merger or acquisition involving fg111, the new entity will be bound by this Privacy Policy.
Important

All third parties we work with are required to sign data processing agreements and comply with fg111's security standards.


5 Cookies & Tracking Technologies

Fg111 uses cookies and similar technologies on its website. Cookies are small text files stored on your device.

Cookies We Use:

  • Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: Usage statistics to improve the platform. With your consent.

You can disable non-essential cookies at any time through your browser settings. Please note that turning off certain cookies may affect the functionality of some features on the website.


6 Data Retention Period

Fg111 does not retain your data longer than necessary. Retention periods vary by data type:

  • Account Information: For the duration of the active account and 5 years after closure.
  • Transaction Records: 7 years, as required by legal obligations.
  • KYC Information: 5 years after account closure.
  • Support Conversations: 3 years.
  • Cookie Data: Session cookies expire immediately; persistent cookies last up to 12 months.

Once the retention period expires, data is securely deleted or anonymised in a way that makes identification impossible.


7 Your Rights

As a fg111 user, you have the following rights:

Right to Access

You may request access to the information fg111 holds about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request the deletion of your data under certain circumstances.

Right to Restrict Processing

Request restriction of data processing during dispute resolution.

Data Portability

You may request a copy of your data in a structured, portable format.

Right to Object

You may object to the use of your data for marketing or profiling purposes.

To Exercise Your Rights

Email us at support@fg111.ws or reach out via live chat. We will respond within 30 days.


8 Children's Privacy

Fg111 is strictly for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

If a parent or guardian believes their minor child has registered on fg111, please contact support@fg111.ws immediately. Any such account will be closed without delay.

Minor Protection

Fg111 verifies users' age at registration and investigates suspicious accounts. Keeping children away from gaming is a shared responsibility we all must uphold.


9 International Data Transfers

Fg111's servers are located in multiple countries, so your data may be processed outside Bangladesh. For any such transfers, we ensure:

  • The destination country has adequate data protection laws in place, or
  • We use Standard Contractual Clauses (SCCs) for international data transfers, or
  • Explicit consent has been obtained from the customer.

The same high standard of security is maintained regardless of the country involved.


10 Policy Updates

Fg111 reserves the right to update this Privacy Policy. When changes are made:

  • The "Last Updated" date at the top of the page will reflect any changes.
  • You will be notified at your registered email address about any significant changes.
  • Users will be notified of any changes before the effective date.

We recommend checking this page regularly to stay up to date with our latest policy.


11 Contact & Complaints

If you have any questions or concerns about this Privacy Policy, please contact our Data Protection team:

  • Email: privacy@fg111.ws
  • General Support: support@fg111.ws
  • Live Chat: Directly on the Website (24/7)

We aim to provide an initial response to privacy complaints within 48 hours and a final resolution within 30 days.

We're Always Here

Feel free to reach out with any privacy concerns. fg111's support team is always ready to help.

Common Privacy Questions

Answers to the Most Frequently Asked Questions

fg111 can only view your deposit and withdrawal activity on fg111. We have no access to your other bKash transactions, balance, or personal details. Only the transaction reference number is shared for payment verification.

Even after account closure, certain data — particularly financial and KYC records — is retained for 5–7 years to meet legal obligations. After this period, all data is securely deleted. Marketing communications stop immediately.

If a security breach occurs on fg111's systems and your information is at risk, we will notify you at your registered email address within 72 hours with full details. You will also receive immediate login alerts if any suspicious activity is detected.

No, fg111 does not sell or share your phone number or any other contact information with third parties without your consent. A secure SMS gateway is used for sending messages, where your number remains encrypted.

Yes, under your right to data portability, you can download your gaming history and transaction records. Send a request to support@fg111.ws and we'll deliver them in CSV or PDF format within 30 days.

Related Pages

Visit these pages to learn more

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